Pet Supplies Plus Reviews

Pet Supplies Plus Return Policy Overview

Return Period: Returns are accepted within 30 days of the original purchase.

Eligibility: Items must be unused and in the same condition as when received. Most perishable items, such as food, and gift cards are not eligible for return.

Return Process

In-Store Returns

1. Bring the item(s) to a nearby store.
2. Present the original receipt and valid ID.
3. Visit the return counter for processing.
4. Refunds may take a few days to process.

Online Returns

1. Mail items to the specified address on the website.
2. Shipping costs are non-refundable.
3. Refund confirmation will occur after receipt of items, typically within two to three days.

Without a Receipt

• A valid ID may be required, and proof of purchase can sometimes be verified through a loyalty account.
• Non-members may receive store credit instead of a cash refund.

Important Notes

• Policies may vary by location due to franchising.
• Opened items may be returnable at some locations, but typically only for exchange on opened food products.

For any specific inquiries or clarifications, contacting the local store directly is recommended.

Here are the top alternatives to petsuppliesplus.com:

1. Petsmart: Offers a wide range of pet products and services. Known for its large selection and availability.
2. Petco: Provides top-quality solutions for every pet. Offers free same-day delivery, 35% off with repeat delivery, and 5% off with curbside pickup.
3. Chewy: An online pet store offering a wide range of pet supplies. Offers free shipping on orders over $49.
4. 1800PetMeds: Offers a 35% discount on first autoship orders and an additional 5% on all future autoship orders. Provides fast free shipping on orders over $49.
5. EntirelyPets: An online pet store offering a variety of pet supplies at low prices with free shipping.

Please note that each store has its own unique offerings and it's best to check out each one to see which suits your needs the best. Hope this helps!

To open an account on petsuppliesplus.com, follow these steps:

1. Visit the Pet Supplies Plus registration page.
2. Fill in the required information fields marked with an asterisk. These include Email Address, First Name, Last Name, Telephone Number, Mobile Phone, Home Phone, and Zip/Postal Code.
3. Create a Password. The password should have at least one numeric, one upper, and one lowercase character.
4. Click on Create Account.
5. A confirmation email will be sent to the provided email address. Follow the instructions in the email to activate the account.

By creating an account, you authorize Pet Supplies Plus to send news, offers, and events to your email address. You can unsubscribe at any time by clicking on the Unsubscribe link in any promotional email. If you need help, you can read the FAQs or contact Pet Supplies Plus for assistance. Enjoy shopping for your pet supplies!

Pet Supplies Plus offers a variety of products and services to cater to pet owners' needs. Popular products include a wide selection of high-quality pet food for dogs, cats, birds, and small animals, as well as stain and odor control products to maintain a fresh and clean home environment. Customers can find brands like Arm & Hammer, Nature’s Miracle, and Simple Solution for effective odor elimination and stain removal. The services provided by Pet Supplies Plus include grooming and self-wash stations, community vet clinics for preventative veterinary care, and pharmacy services for easy access to pet prescriptions. Additionally, the store offers online ordering with convenient options like 1-Hour Curbside Pickup, Same-Day Delivery, and Autoship. For pet owners looking to engage and entertain their pets, there is a selection of toys and accessories, and for those seeking guidance, the store provides a learning center with resources on pet care topics.

Pet Supplies Plus provides customers with several payment options for online orders. Shoppers can use credit cards for purchases and have the convenience of 1-Hour Curbside Pickup or Same-Day Delivery. For those who prefer a subscription service, Autoship is available, offering a discount on the first order and additional savings on subsequent orders. When picking up an order curbside, customers may be asked to show their ID and the credit card used for the purchase. In the event of receiving a new card or wishing to change the payment method for Autoship, the process involves canceling the current order and creating a new one with the updated credit card information.

Pet Supplies Plus typically accepts returns within 30 days of the original purchase. To ensure a smooth return or exchange process, having the original receipt is advisable. Returns may be accepted without a receipt at the discretion of store management. Items like toys, collars, leashes, pet beds, and clothing can often be returned without original tags if the receipt is provided. Many locations accept returns of opened or partially used products with a valid receipt, though some may only offer exchanges for such items, especially food items, which generally need to be at least half full. The return policy can vary by location due to franchising, so contacting the local store for precise information is recommended. As for the shipping policy, Pet Supplies Plus offers free same-day delivery for orders over $35. Orders placed before 1 p.m. are delivered the same day by 8 p.m., while orders placed after 1 p.m. are delivered the next day. A delivery fee of $4.95 applies to orders between $10 and $34.99. Autoship orders ship for free with standard shipping, and additional shipping options are available. The delivery address must be within seven miles of the store.